Manage users

If you’re a Group Manager, you can access user management directly from your Ren account:

1. Log into the Ren web app.
2. Click your account icon in the upper-right corner of the screen.
3. Select Management Portal.

If you don’t currently have Group Manager permissions and need access, please reach out to your Customer Success Manager or contact support.

Invite users

To add new members to your team:

1. In the Management Portal, click Invites in the upper-left corner.
2. Select Create Invite.
3. Enter the new user’s email address. Note: Adding a new member will update your subscription and billing.
4. Click Create Invite.

You can then choose to:

• Copy the invite link and share it directly, or
• Send the invitation via email through Ren.

Here’s what the email invitation looks like for recipients:

Remove users

To remove a user (for example, someone who has left your organization or no longer needs a Ren account):

1. Locate the user in your list, or use the search bar to find them.
2. Click the three dots (⋯) to the right of their profile.
3. Select Delete User.

Please note that on Enterprise plans, this action will completely delete the user’s account. On Team plans, the user will be removed from the group and moved to a free seat.